Frequently Asked Questions
Your guide to glowing skin and seamless shopping.
How long does shipping take for my beauty products?
Standard shipping typically takes 3-5 business days. Once your order ships, you will receive a tracking number via email to monitor your delivery status.
Are your products cruelty-free and vegan?
Yes, we are committed to ethical beauty. All of our products are 100% cruelty-free, and the majority of our collection is vegan-friendly.
What is your return policy for opened skincare items?
We offer a 30-day satisfaction guarantee. If a product doesn't suit your skin type, you can return it for a full refund or store credit, even if it has been lightly used.
Do you offer international shipping?
Currently, we ship to over 25 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
How can I check the status of my order?
You can track your order using the link provided in your confirmation email or by logging into your account and visiting the 'Order History' section.
Are your beauty tools covered by a warranty?
All electronic beauty tools come with a 1-year limited warranty covering manufacturing defects from the date of purchase.